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About Our Client:
Our client is an Indiana-based community bank with over 80 years of experience delivering personalized financial solutions, superior customer service, and innovative technology. They pride themselves on being deeply embedded in the communities they serve—not just through financial support and employee volunteerism, but through meaningful partnerships that improve lives.

Their team exemplifies core values such as Honesty & Integrity, Accountability, Respect for All, Doing What’s Right, Lifelong Learning, Community Leadership, Innovation, Celebrating Success, and Independence.

Position Overview:

The Systems Administrator supports and manages the day-to-day operations of IT systems and infrastructure. This hybrid role (remote/in-office) involves maintaining and improving IT systems, resolving escalated technical issues, and assisting with projects that enhance business efficiency.

Key Responsibilities:

• Monitor, maintain, and administer assigned systems, applications, servers, workstations, and network devices.

• Resolve technical issues escalated by Tier 1/2 support and provide mentorship to junior IT team members.

• Collaborate with business units to optimize use of technology and applications.

• Maintain accurate inventory of systems, software, and hardware.

• Configure IP settings and perform basic network troubleshooting.

• Maintain system documentation including procedures, diagrams, and configuration records.

• Process change requests including user permissions, provisioning, deprovisioning, and configuration updates.

• Support the design and rollout of new systems and infrastructure changes.

• Assist business units in managing their specific IT systems.

• Evaluate, test, and deploy client software and updates.

• Optimize performance across systems, databases, and applications.

• Automate administrative tasks using scripting or workflow tools.

• Participate in the Problem Management process and preventative maintenance (e.g., patches, updates, hotfixes).

• Provide after-hours on-call support on a rotating basis.

Required Skills & Knowledge:

• Proficiency in Microsoft Server technologies.

• Strong customer service orientation.

• Excellent verbal and written communication skills.

• Self-motivated, detail-oriented, and well-organized.

• Strong problem-solving and analytical skills.

• Effective at prioritizing tasks in fast-paced, deadline-driven environments.

• Competence in basic networking and connectivity troubleshooting.

Qualifications:

Education:

• Associate degree (or higher) in Computer Science or related field required.

Experience:

• Minimum 6 years of hands-on experience in hardware/software troubleshooting.

• 6 years of experience with technologies such as:

  • VMware Virtualization

  • SQL Server

  • Active Directory, DNS, DHCP, Group Policy, DFS

  • Patch Management (SCCM/Intune)

  • M365, Centralized Antivirus, and Backup Systems

• 3 years of experience deploying and managing:

  • Windows Server 2016, 2019, 2022

  • Windows 10/11 Client OS

Employee Benefits:

In addition to a competitive compensation package, our client offers a wide array of benefits, including:

• Affordable Medical, Vision, and Dental Insurance

• Flexible Dependent Care Account & Health Savings Account (with employer contributions)

• Prescription Drug Plan & Health Management Reimbursement Program

• Wellness Initiatives (physical, mental, and financial)

• Short- and Long-Term Disability & Life Insurance

• Tuition Reimbursement

• Bonus Program & 401(k) with Employer Match

• Generous Paid Time Off including 10.5 paid holidays
  
  
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