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Ellie Mae Encompass Administrator
Location: Lansing, MI
Job Description:
Position: Mortgage Software Administrator (Encompass Administrator)
Salary: $65,000 - 100,000k
Benefits: Competitive Medical/Dental/Vision Insurance with $0 cost options, Retirement Plan w/ match, 3.5 Weeks PTO, etc.
Location: Lansing, MI area (Onsite)
We are seeking a full-time, permanent Mortgage Software Administrator to be an integral part of a mortgage technology team! Here are a few reasons why you should apply:
- Outstanding culture with family-oriented feel, and technology department is valued.
- Competitive compensation and benefits package with $0 cost healthcare options.
- Located in a new building with modern technology, collaborative areas and sweet treats.
Responsibilities:
- Work within Encompass integrations including LoanNex Pricing, TPO Connect, LO Connect, Consumer Connect, Velocify, DataConnect and other Ellie Mae Network services
- Manage user tickets related to user issues for assigned persona/system and provide interdepartmental support by responding to inquiries, troubleshooting problems, and determining solutions
- Write or modify application programs according to standards utilizing modern programming languages/technologies and applies industry standard software development best practices.
- Analyze system changes to assess business impact and translate requirements into efficient solutions.
- Design, develop, and implement code changes; create test scripts and documentation; manage test environments; and coordinate production releases.
- Walk internal customers through problem solving process, provide feedback and see problems through to resolution
Preferred Experience:
- Experience supporting and administering Loan Origination Software such as Ellie Me Encompass
- Experience with Encompass Web or JavaScript.
- Knowledgeable of mortgage loan process, current mortgage lending laws & regulations, mortgage loan documentation, mortgage loan terminology.
- Comfortable using a ticketing system such as JIRA.
- Ability to build custom forms.
- Willingness to learn new technologies and preserve and grow your knowledge of Ellie Mae Encompass products and services and helpdesk procedures
- Good communication and collaboration skills.
Bonus Experience:
- Experience with Encompass, LO Connect, Velocify, Consumer connect, TPOC (wholesale / correspondent portal), Data Connect, LoanNex (Pricing Engine), or SnapDocs (Hybrid Closing Vendor).
- Exposure writing code in JavaScript or Visual Basic
#LI-NB1 #ZRCFSTECH #INJUL2025
Apply for Ellie Mae Encompass Administrator
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