Credit & Collections Specialist

Salary: $60,000-$65,000
Location: Fishers, IN |

Why This Opportunity Stands Out

This is a rare opportunity to join a highly stable, well-established manufacturing organization where people stay long term and leadership truly supports work-life balance.

  • Exceptional Stability: Key leaders have been with the organization for 30+ years, and the current Credit & Collections Specialist is retiring after more than two decades in the role.
  • Smooth Transition & Training: You will receive hands-on training from the incumbent prior to retirement, setting you up for long-term success.
  • Autonomy: This role owns the full credit and collections process—ideal for someone who enjoys independence and accountability.
  • Hybrid Work Environment: Enjoy flexibility with a 3 days in-office / 2 days remote schedule.
  • Balanced Culture: Monday–Friday, 8:00 a.m.–5:00 p.m. This is a “do your job well and go home” environment with limited overtime outside of month-end.
  • Professional Yet Relaxed: Business casual workplace where nice jeans are acceptable.
  • Global Exposure: Part of a global organization with headquarters overseas, offering the strength of an international presence with a small, collaborative U.S. team.

Key Responsibilities

  • Manage customer credit and collections activities, including credit reviews and payment follow-up
  • Perform customer risk assessments and maintain accurate credit documentation
  • Serve as a professional point of contact for customer billing and payment inquiries
  • Partner with the accounting team during month-end close
  • Maintain records and reporting using SAP and Excel

Qualifications

  • 5+ years of experience in credit & collections and customer service
  • Comfortable working independently and managing a desk end-to-end
  • Mature, direct, and professional communication style
  • ERP experience required (SAP strongly preferred); solid Excel skills

Additional Details

  • Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (40+ hours; occasional month-end needs)
  • Work Model: Hybrid: 3 days in office, 2 days working from home (this role cannot be fully remote)
  • Travel: None
  • Growth Track: This is a long-term, stable role with no upward ladder—ideal for someone seeking consistency and ownership rather than constant advancement.

Benefits

  • Medical, dental, and 401(k) plans

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