About the Company and Customer Service Associate:
- CFS is working with a fantastic, family-owned company to identify a professional, efficient Customer Service Associate!
- This is a newly created position due to growth!
- This is a great opportunity to grow alongside a successful company that loves to promote from within!
- The Customer Service Associate has room for growth into a sales role!
Overview of the Customer Service Associate role:
- Provide excellent customer service over the phone and via email
- Resolve customer issues with professionalism and courtesy
- Follow up with customers on pending orders and missing information
- Order Entry
- Create and distribute invoices for customer orders
- Assist Sales Team
Preferred Qualifications for the Customer Service Associate:
- Experience in customer service, experience in invoicing customers will be highly valued
- Tech-savvy, picks up new systems quickly
- Excellent written and verbal communication skills, ability to make phone calls with professionalism and courtesy
- Ability to build and maintain relationships at all levels of an organization
- Excellent attention to detail
Salary: $18/hour
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