Collections Specialist
We are partnering with a growing and well-established organization in the Pasadena area seeking a Collections Specialist to join their accounting team. This is an excellent opportunity for someone who enjoys working in a fast-paced, high-volume environment and is looking for long-term stability with a collaborative company.
Why This Opportunity:
- Join a stable and expanding organization with a strong industry presence
- Be part of a team-oriented environment that values communication and accountability
- Opportunity to manage a large portfolio and make a direct impact on cash flow operations
- Work with an established customer base and nationwide operations
Key Responsibilities of the Collections Specialist:
- Manage high-volume B2B collections activities through phone and email communication
- Follow up on past-due invoices and aging accounts across a large customer portfolio
- Handle daily inbound and outbound customer communication regarding account status and payment activity
- Research and resolve account discrepancies, short payments, and billing issues
- Maintain detailed account notes and accurately document collection efforts
- Upload invoices and supporting documentation into customer portals as required
- Coordinate the release of credit and order holds based on account standing
- Partner with internal departments to support timely payment resolution and customer service
Qualifications of the Collections Specialist:
- Previous experience in high-volume B2B collections
- Ability to manage a large and complex portfolio of customer accounts
- Strong communication, customer service, and negotiation skills
- Advanced Microsoft Excel skills, including pivot tables
- Strong attention to detail and organizational abilities
- Ability to work independently while also collaborating with a team
This is a great opportunity for a driven collections professional looking to join a growing company with long-term potential and a supportive team environment.