Collections Analyst
Client in the distribution industry is seeking a Collections Analyst to assist with release order management, account aging review, customer payment follow-up, and accounts receivable support. Salary is $50-$55k, DOE
ABOUT OUR CLIENT
- Established distributor serving customers across multiple industries throughout North America
- Team-oriented environment focused on operational excellence and customer service
- Stable organization with a long-standing presence in the marketplace
- Opportunity to work closely with customers and internal teams to resolve account issues as the Collections Analyst
- Excellent opportunity for someone who enjoys problem-solving and taking ownership of a process
RESPONSIBILITIES OF THE COLLECTIONS ANALYST:
- The Collections Analyst will manage account aging and follow up on past-due balances to obtain payment and release held orders
- The Collections Analyst will review and process release orders while communicating with customers regarding payment status
- Perform credit reference requests, payment application support, and respond to customer inquiries via phone and email
- Research account discrepancies, reconcile customer accounts, and assist with troubleshooting payment-related issues
PREFERRED QUALIFICATIONS FOR THE COLLECTIONS ANALYST:
- Strong customer service, communication, and organizational skills
- Detail-oriented with a professional and mature approach to problem solving
- Prior collections, accounts receivable, customer service, or related experience is a plus
Salary is $50-$55k, DOE
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