Job Title: Customer Service Representative
Location: On-site in North Canton, OH
Schedule: Monday–Friday
Salary: $37,440 – $41,600
Why This Opportunity Stands Out:
• Close-knit team in a supportive environment
• A workplace where your ideas and input are genuinely valued
• Flexible and encouraging culture that promotes work-life balance
• Opportunity for growth and expanded responsibilities over time
Key Responsibilities of a Customer Service Representative:
• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner
• Resolve customer concerns by identifying issues, determining solutions, and ensuring satisfaction
• Maintain clear and detailed records of customer interactions
• Suggest improvements to enhance customer experience and internal processes
Qualifications of a Customer Service Representative:
• High school diploma or equivalent required
• Previous customer service or call center experience preferred
• Strong verbal and written communication skills
• Detail-oriented with solid problem-solving abilities