Position: Senior Business Systems Analyst
Location: Oviedo, FL (Hybrid)
Compensation: $115,000 – $120,000 + Bonus
Benefits: Competitive medical, dental, vision, retirement savings, paid time off, and professional development opportunities.
About the Senior Business Systems Analyst Role:
The Senior Business Systems Analyst serves as a strategic partner between business stakeholders and technology teams, leveraging expertise in Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM) to evaluate, optimize, and transform business processes. This role focuses on business process improvement, requirements gathering, change management, end-user support, and ERP solution delivery across operational, financial, and supply chain functions.
Responsibilities of the Senior Business Systems Analyst:
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Analyze, document, and optimize business processes across finance, supply chain, operations, and corporate functions.
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Facilitate workshops, interviews, and discovery sessions with stakeholders to identify process gaps, pain points, and improvement opportunities.
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Lead business process mapping efforts and develop current-state and future-state workflows.
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Serve as a change management partner, helping departments successfully adopt new processes and system enhancements.
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Gather, analyze, and document detailed business and functional requirements for ERP and related application initiatives.
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Collaborate with development teams to design and deliver solutions when business needs cannot be met through configuration alone.
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Create business requirements documents and functional specifications for enhancements, integrations, and issue resolution.
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Partner with reporting and analytics teams to support data mapping, reporting requirements, and ERP data structures.
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Investigate and resolve business-impacting application issues across multiple functional areas.
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Provide end-user training, support, and knowledge transfer to drive system adoption and process consistency.
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Support escalated ERP and business application issues by troubleshooting, identifying root causes, and recommending solutions.
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Collaborate with business analysts, developers, and functional stakeholders to improve integrations and data flows between enterprise systems.
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Produce process documentation, process flows, and training materials to support ongoing operations and continuous improvement.
Preferred Experience of the Senior Business Systems Analyst:
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5+ years of experience in Business Analysis, Business Process Engineering, or related process improvement roles.
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Hands-on experience supporting Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM).
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Strong understanding of ERP-driven business processes, including finance, supply chain, operations, and corporate functions.
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Experience leading process redesign, digital transformation, and organizational change initiatives.
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Experience facilitating stakeholder workshops and conducting business requirements discovery sessions.
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Knowledge of ERP integrations, data flows, and third-party application connectivity.
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Experience supporting reporting, data analysis, and business intelligence initiatives.
Required Skills of the Senior Business Systems Analyst:
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Strong analytical and problem-solving skills with the ability to evaluate complex business processes and identify improvement opportunities.
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Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
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Ability to gather, interpret, document, and communicate business requirements effectively.
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Strong facilitation and stakeholder management skills.
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Ability to think strategically while remaining detail-oriented in execution.
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Proven ability to influence change and drive user adoption of new processes and systems.
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Collaborative approach with a passion for continuous improvement and process optimization.
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Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
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