Credit and Collections Analyst
About the Company and Opportunity:
- CFS is working with a successful organization to identify a Credit and Collections Analyst.
- The ideal candidate is a go-getter who can dig in and research!
- Join a collaborative and fast-paced finance team in a high-volume environment.
- This is a great opportunity for someone who enjoys customer outreach, is highly organized, and wants to contribute to a critical function in the business.
Responsibilities of the Credit and Collections Analyst Position:
- Monitor aging accounts and communicate via telephone and email with customers with outstanding accounts
- Make outbound collection calls to a broad range of customers, from large accounts to smaller clients, based on account type and follow-up schedule.
- Escalate accounts to the sales team when payment arrangements are not made or maintained.
- Document all collection activities, customer communications, and account updates in the internal system.
- Generate and send invoices, late notices, and customer statements via Outlook and Teams.
- Utilize Excel to compile and reference financial data for client communications.
Preferred Qualifications and Experience for the Credit and Collections Analyst role:
- 2+ years’ experience in Accounts Payable/Receivables
- Ability to prioritize tasks in a fast-paced environment.
- Previous experience in credit, collections, or accounts receivable in a high-volume or B2B environment.
- Proficient in Microsoft Excel and comfortable navigating Microsoft 365 Finance & Operations.
- Strong communication skills, both written and verbal.
- Highly organized and detail-oriented with the ability to document and track communications effectively.
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