Title
IT Service Desk
Compensation
$65,000 – $80,000
Why This Opportunity Stands Out
- High visibility as the primary IT support for a multi site manufacturing facility
- Executive exposure and meaningful autonomy within the plant
- Accelerated impact, stepping into a critical support role with an urgent business need
Key Responsibilities of the IT Service Desk Specialist
- Deliver responsive on-site IT support, serving as the primary point of contact for all user incidents and requests
- Own full-cycle ticketing management: triage, troubleshoot, resolve, and escalate issues using the internal IT support portal
- Manage new and exiting user hardware, network/phone setups, and recurring device lifecycle tasks for 100+ employees
- Oversee IT asset inventory and physical allocation
Must-Have Skills/Experience (Required)
- 1+ year of IT support experience, including help desk/ticketing systems (any platform)
- Experience supporting Microsoft environments and basic networking
- Ability to work on-site in a manufacturing setting
#INSEP2026 #LI-CC1 #IT #helpdesk #CFScareers