Customer Service Representative
Client in the industrial manufacturing industry is seeking a Customer Service Representative to support customer inquiries, issue resolution, and direct order entry.
Salary is $41-$47k, DOE
Salary is $41-$47k, DOE
ABOUT OUR CLIENT
- Established manufacturer serving customers across a wide range of industrial markets
- Produces specialized solutions designed for reliability and performance
- Works with customers to address unique application and product needs
- Offers a collaborative team environment with strong cross-functional support as the Customer Service Representative
- Opportunity to build customer relationships while supporting a hands-on product line
RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE
- The Customer Service Representative will engage with customers by phone, email, and online chat to answer product and order-related questions
- The Customer Service Representative resolve customer concerns and coordinate next steps with internal teams
- Enter customer orders accurately and maintain supporting information
- Partner with accounts and inside sales to provide timely, responsive service
PREFERRED QUALIFICATIONS FOR THE CUSTOMER SERVICE REPRESENTATIVE
- Prior customer service experience required
- Direct order entry experience required
- Strong written and verbal communication skills
Salary is $41-$47k, DOE
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