Commercial Operations Manager

Why This Commercial Operations Manager Opportunity Stands Out:

• Join a USA Today Top Workplace and a privately held organization with more than 80 years of success.
• Lead a five-person team responsible for managing high-value capital equipment transactions from customer order through revenue recognition.
• Gain broad exposure to Sales, Service, Accounting, Engineering, and executive leadership.
• Enjoy exceptional benefits including a $0 premium medical plan, company HSA contributions, tuition reimbursement, wellness programs, and a strong retirement package.
• Influence business processes and drive operational improvements across multiple departments.
• Strong potential for internal advancement and long-term career growth across the organization.

Key Responsibilities for the Commercial Operations Manager:

• Lead the end-to-end order-to-revenue process, ensuring orders move accurately from customer purchase through invoicing, payment collection, and revenue recognition.
• Manage and develop a team responsible for order administration, procurement coordination, invoicing, and financial transaction support.
• Partner closely with Accounting, Sales, Service, IT, suppliers, customers, and executive leadership to resolve issues and improve operational efficiency.
• Oversee vendor purchases, customer invoicing, payment terms, and financial controls to ensure accuracy and compliance.
• Serve as a key business partner for Microsoft Dynamics 365 Finance & Operations and support process improvement initiatives.

Qualifications for the Commercial Operations Manager:

• 5+ years of supervisory or management experience within commercial operations, accounting operations, order management, order-to-cash, or a related business function.
• Strong understanding of Accounts Payable, Accounts Receivable, invoicing, purchasing, and General Ledger impacts.
• Experience working cross-functionally with accounting teams, operational leaders, sales, executives, vendors, and customers.
• ERP experience required