Accounts Receivable Specialist
Location: Grand Rapids, MI
Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:00 AM-5:00 PM
Compensation: $45,000 -$55,000
Work Environment: Fully Onsite
Our client is a well-established organization within the service industry that values accuracy, accountability, and exceptional customer service. They foster a collaborative yet independent work environment where employees are encouraged to ask questions, provide feedback, and take ownership of their responsibilities. The team is professional, supportive, and focused on delivering high-quality service to customers while maintaining strong internal controls and processes. Business casual attire is welcomed, and employees are trusted to work autonomously while contributing to team success.
Responsibilities
- Process and apply incoming customer payments accurately and timely.
- Investigate and resolve unapplied cash transactions through account research and customer communication.
- Reconcile cash activity and identify discrepancies to ensure accurate financial records.
- Review customer accounts and open invoices to determine proper payment application.
- Communicate with customers via email and phone regarding remittances, payment details, and account questions.
- Partner with internal Accounts Receivable staff to resolve outstanding payment issues.
- Maintain detailed documentation and records related to cash application and account activity.
- Support collections and other AR functions as needed.
- Utilize ERP software to manage customer accounts, payments, and reconciliations.
- Assist with additional accounting and administrative tasks within the department.
Qualifications
Required
- 1+ years of Accounts Receivable, Cash Application, Collections, or related accounting experience.
- Understanding of accounting principles and account reconciliation processes.
- Experience researching and resolving payment discrepancies.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage priorities effectively.
- Professional written and verbal communication skills.
- Proficiency with Microsoft Excel, including basic formulas and data manipulation.
Preferred
- Experience within construction, service, or project-based industries.
- Familiarity with construction billing processes.
- Experience working within an ERP system.
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