Billing and Collections Specialist | Madison, CT
Target Compensation: 52k – 57k
Why You’ll Love This Opportunity
- Join a collaborative, mission-driven organization
- Take ownership of important billing and receivables processes
- Work with a supportive and experienced finance team
- Opportunity for the Billing & Collections Specialist to utilize strong Excel and analytical skills
- Diverse position combining billing, reporting, reconciliations, and collections
Key Responsibilities of the Billing & Collections Specialist
As a Billing & Collections Specialist, you will:
- Manage recurring billing activities for various funding and payment sources
- Download billing and service reports from internal systems and review information for accuracy
- Enter services provided and ensure information is billed appropriately
- Manipulate and analyze monthly reports using Excel
- Perform reconciliations to ensure billing data is complete and accurate
- Update billing information and make necessary changes within internal systems
- Monitor private-pay accounts and follow up on outstanding balances
- Communicate professionally with families regarding overdue accounts
- Work with individuals on payment arrangements when appropriate
- Research and resolve billing discrepancies and account issues
- Maintain accurate billing records and supporting documentation
- Assist with additional accounting and finance projects as needed
Preferred Qualifications of the Billing & Collections Specialist
- 2+ years of experience as a Billing & Collections Specialist or in a similar billing, AR, or accounting role
- Strong billing and accounts receivable experience
- Experience with collections and customer account follow-up
- Strong Excel skills, including experience manipulating and reconciling reports
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