Collections Coordinator
About the Opportunity
We are seeking a Collections Coordinator to join a growing Accounting team. This Collections Coordinator role focuses on collections, account reconciliations, customer communication, and receivables management.
If you’re a proactive communicator who enjoys problem-solving and building customer relationships, this is a great opportunity for an experienced Collections Coordinator to make an immediate impact.
Key Responsibilities
- Follow up on past-due accounts and outstanding balances
- Research and resolve payment discrepancies
- Maintain aging receivables and collection records
- Process customer payments, refunds, and account adjustments
- Prepare account reconciliations and journal entries
- Partner with internal teams to resolve billing issues
- Document collection efforts and customer communications
Qualifications
Required:
- 2+ years of B2B collections experience
- Strong communication and customer service skills
- Intermediate Excel skills, including VLOOKUPs and Pivot Tables
- Strong attention to detail and organizational skills
Preferred:
- Accounts Receivable experience
- ERP system experience
- High-volume collections environment experience
What We’re Looking For
- Professional and confident communicator
- Strong follow-up and problem-solving skills
- Detail-oriented and organized
- Team-oriented mindset
- Dependable Collections Coordinator who takes ownership of their accounts
#INSEP2026