Collections Specialist
$55-65k

Key Responsibilities of the Collections Specialist

• Prioritize aged receivables and support progress toward reducing overdue balances.
• Maintain follow-up on current receivables, including balances under 90 days.
• Guide the AR specialist on collections practices and process improvements.
• Communicate with B2B customers by email and, when appropriate, phone.
• Record collection updates in Excel and SalesPad.

Must-Have Skills/Experience (Required)

• Demonstrated B2B accounts receivable collections experience.
• Strong collections capability and comfort addressing overdue balances with customers.
• Emotional intelligence and communication skills suited to customer-facing collections.