COLLECTIONS SPECIALIST | ACCOUNTS RECEIVABLE & CREDIT MANAGEMENT
Cranberry Township, PA | $50,000-$55,000
About the Company & Opportunity
Our client, a well-established organization in Cranberry Township, PA, is seeking a motivated Collections Specialist to join its accounting team. This is a great opportunity for someone who enjoys building customer relationships, resolving payment issues, and managing receivables in a fast-paced environment.
Key Responsibilities- Collections Specialist
- Manage daily collection activity for assigned customer accounts to ensure timely payments and reduce past-due balances.
- The Collections Specialist will contact customers by phone and email regarding outstanding invoices and payment commitments.
- Research and resolve billing discrepancies, credits, and unapplied cash.
- Collaborate with Accounts Receivable, Sales, and Customer Service to resolve account disputes.
- The Collections Specialist will generate and review aging reports and provide management with updates on delinquent accounts.
- Maintain accurate documentation of collection activity and customer communications.
- The Collections Specialist will assist with credit limit reviews and customer account maintenance as needed.
Preferred Qualifications- Collections Specialist
- 2+ years of hands-on experience in collections, accounts receivable, or credit management.
- Strong customer service and communication skills with a professional approach to resolving payment issues.
- Experience with accounting or ERP systems such as SAP, Epicor, NetSuite, or QuickBooks.
- Proficiency in Microsoft Excel; pivot tables and VLOOKUPs are a plus.
- Detail-oriented, organized, and able to manage multiple priorities effectively.