Collections Specialist | Accounts Receivable & Credit

📍 Cranberry Township, PA
💲 $50,000–$55,000 | Full-Time | Onsite

About the Company

Our client is a well-established and growing organization with a strong reputation for providing exceptional service to its customers. They offer a collaborative work environment where employees are valued, encouraged to grow professionally, and empowered to make a meaningful impact. This is an excellent opportunity to join a stable company with a supportive leadership team and long-term career potential.

• Stable, well-respected organization with a strong local presence
• Collaborative accounting team that values communication and teamwork
• Supportive leadership committed to employee development
• Opportunity for long-term growth and advancement

Collections Specialist Responsibilities

• Manage daily collections activities for assigned customer accounts to ensure timely payments and minimize past-due balances.
• The Collections Specialist will contact customers by phone and email to resolve outstanding invoices and secure payment commitments.
• Research and resolve billing discrepancies, unapplied cash, deductions, and account issues.
• Partner with the Accounts Receivable, Sales, and Customer Service teams to resolve customer disputes.
• The Collections Specialist will generate, review, and monitor aging reports, providing updates on delinquent accounts and collection efforts.
• Maintain accurate documentation of collection activities and customer communications.
• The Collections Specialist will assist with credit reviews, customer account maintenance, and other accounting-related projects as needed.

Preferred Qualifications for Collections Specialist Role

• 2+ years of experience in collections, accounts receivable, or credit and collections.
• Strong customer service, negotiation, and communication skills.
• Experience working with ERP or accounting software such as SAP, Epicor, NetSuite, or QuickBooks.
• Proficient in Microsoft Excel; experience with PivotTables and VLOOKUP is a plus.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.