Collections Specialist

Wexford, PA 15090 | $50,000–$56,000

About the Company

• Established organization with a supportive, team-oriented environment

• Opportunity to work directly with customers while supporting the company’s financial operations

• Fast-paced role with opportunities to build your collections and accounts receivable experience

Collections Specialist Responsibilities

• Contact customers regarding outstanding invoices and past-due balances

• The Collections Specialist will monitor aging reports and follow up on delinquent accounts

• Research and resolve payment discrepancies and account issues

• The Collections Specialist will maintain accurate customer account records and collection notes

• Collaborate with internal departments to resolve billing and payment issues

• The Collections Specialist will provide professional and courteous customer service throughout the collections process

Qualifications of the Collections Specialist Role

• Previous collections, accounts receivable, or customer service experience preferred

• Strong communication and negotiation skills

• Basic Microsoft Excel knowledge

• Strong attention to detail and organization

• Ability to manage multiple priorities in a fast-paced environment

• Dependable and professional approach to customer interactions