Customer Survey Representative

Customer Survey Representative
$18-$20/hr
Pittsburgh, PA 15090 (FULLY ONSITE)

Why This Opportunity Stands Out:
• Flexible scheduling options: full-time (10–7 Mon–Thurs, 10–4 Fri) or split between two part-time resources
• Contract role — perfect for candidates seeking temporary or project-based work
• Family-oriented, close-knit team with a welcoming culture
• Fast start opportunity with immediate work available
• No overtime expectations — predictable schedule
• Business casual dress code (jeans permitted, relaxed environment)
• Structured workflow with clear expectations and metrics
• Gain hands-on experience in customer engagement and market research

Key Responsibilities for the Customer Survey Representative:
• The Customer Survey Representative will conduct outbound calls using a provided list to complete customer surveys
• Follow a scripted questionnaire while capturing accurate responses in real time
• The Customer Survey Representative will meet daily, weekly, and monthly call and completion metrics
• Maintain professionalism and positive engagement with respondents

Qualifications for the Customer Survey Representative:
• High school diploma or equivalent
• Basic computer skills and ability to type while speaking
• Prior customer service or call-based experience preferred
• Ability to follow scripts and meet performance goals