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Front Desk Associate

Front Desk Associate
$45-50k

Position Summary

The Front Desk Associate serves as the first point of contact at headquarters and is responsible for creating a professional, welcoming, and highly functional workplace environment. This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership.

Key Responsibilities

Reception & Front-of-House Operations

  • Serve as the primary point of contact for employees, visitors, and vendors
  • Manage visitor registration, badging, and security protocols
  • Answer and direct incoming calls, emails, and general inquiries
  • Maintain a clean, organized, and professional reception and lobby area
  • Receive, sort, and manage incoming mail, packages, and deliveries

Facilities Coordination

  • Create and manage work orders for maintenance and repair needs
  • Coordinate vendor and contractor access to the facility
  • Support seating assignments, workspace tracking, and related documentation
  • Monitor and restock office and workplace supplies
  • Assist with office moves, reconfigurations, and space planning activities
  • Submit purchase requisitions to support work orders and facility needs

Executive & Administrative Support

  • Provide support to C-Suite Executive Assistants
  • Coordinate meetings, conference room setup, and catering arrangements
  • Assist with leadership visits, internal events, and special projects
  • Maintain a high level of confidentiality, professionalism, and discretion

Vendor & Service Coordination

  • Coordinate service providers and external vendors
  • Support contractor onboarding and scheduling
  • Track service requests and ensure timely completion

Qualifications

Education

  • High school diploma or equivalent required

Experience

  • Minimum of 2+ years of relevant experience in administrative, facilities, or office support roles

Preferred Qualifications

  • Experience supporting executive-level stakeholders
  • Experience with facilities coordination or vendor management
  • Familiarity with workplace tools such as Microsoft Outlook, Excel, and Teams

EB-9117408680