Legal Collections Specialist
Position Overview: We are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for client accounts, ensuring timely payment of outstanding balances while maintaining strong professional relationships. After a successful 90‑day onsite probationary period, the position transitions to a hybrid schedule with one day per week working from home.
The ideal candidate has hands‑on collections experience within a law firm, understands the complexities of legal billing cycles, and is proficient in Aderant or 3E.
Salary: $55,000 – $65,000
Key Responsibilities
- Manage a portfolio of client accounts and follow up on outstanding receivables
- Contact clients regarding past‑due invoices through phone, email, and written communication
- Review account histories, billing adjustments, and payment patterns to determine collection strategies
- Collaborate with attorneys, billing staff, and practice groups to resolve billing disputes or delays
- Prepare aging reports, status updates, and collection summaries for management
- Recommend accounts for escalation, payment plans, or write‑offs when appropriate
- Ensure compliance with firm policies and client‑specific billing requirement
- Build and maintain positive, professional relationships with clients and internal stakeholders
Qualifications
- Required: Collections experience within a law firm
- Required: Proficiency with Aderant or 3E billing software
- Strong understanding of legal billing processes, invoice structures, and client guidelines
- Excellent communication and negotiation skills
- High attention to detail and accuracy in recordkeeping
- Ability to manage multiple priorities and meet deadlines in a fast‑paced environment
- Professional, discreet, and able to handle sensitive financial information
Work Schedule
- First 90 days onsite for training and probation
- After probation: Hybrid schedule — 1 day remote
Preferred Traits
- Confident yet professional approach to collections conversations
- Ability to navigate complex billing histories and resolve discrepancies
- Strong follow‑through and a proactive mindset