Medical Support Order Specialist

Medical Support Order Specialist

Join a leading organization in the senior living industry! We are seeking a detail-oriented Medical Support Order Specialist to manage and process medical support orders in compliance with state and federal regulations. This role is responsible for reviewing, researching, and coordinating medical child support orders while providing exceptional service to employees, agencies, and internal partners.

Responsibilities of the Medical Support Order Specialist

• Review, process, and maintain medical support orders in accordance with applicable regulations and company policies.
• Research and resolve issues related to medical child support orders, benefits enrollment, eligibility, and payroll deductions.
• Respond to inquiries from employees, state agencies, and internal departments regarding medical support orders.
• Ensure timely and accurate documentation, processing, and record maintenance.
• Partner with Payroll, Benefits, HR, and external agencies to resolve complex issues and ensure compliance.
• Monitor deadlines and follow established procedures to meet regulatory requirements.
• Identify and escalate complex cases as appropriate while maintaining a high level of accuracy and confidentiality.
• Support audits, reporting requirements, and process improvement initiatives.

Qualifications of the Medical Support Order Specialist

• 2+ years of experience in payroll, benefits administration, garnishments, medical support orders, or a related field.
• Experience processing National Medical Support Notices (NMSNs) or other medical child support orders preferred.
• Knowledge of employee benefits, payroll deductions, and compliance requirements.
• Strong attention to detail and ability to manage high-volume workloads.
• Excellent customer service, communication, and problem-solving skills.
• Experience with ADP, case management systems, or HRIS platforms preferred.
• Proficiency in Microsoft Office, particularly Excel.

For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com.
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