Sr. Manager Shared Services
$120,000 – $140,000
Our client, a leading multi-state operator in a high-growth industry, is seeking a Sr. Manager Shared Services to lead their AP/AR operations and drive process excellence. This role is based in Chicago and offers strong visibility across finance, operations, and executive leadership.
Why You’ll Love This Sr. Manager Shared Services Opportunity
- High-impact leadership role overseeing end-to-end AP & AR Shared Services
- Exposure to executive leadership and cross-functional stakeholders (IT, procurement, sales)
- Opportunity to drive automation, transformation, and continuous improvement initiatives
- Collaborative, fast-paced environment within a growing national organization
- Competitive benefits including health coverage, 401(k), PTO, and bonus potential
Key Responsibilities of the Sr. Manager Shared Services
- Serve as escalation point for complex AP (invoice discrepancies, PO issues) and AR (cash application, disputes) matters
- Design and implement structured issue resolution processes with SLAs and root cause analysis
- Oversee master data governance across vendor, customer, and transactional records within SAP
- Lead automation initiatives including OCR, e-payments, and collections tools
- Drive continuous improvement using Lean / Six Sigma methodologies
- Establish and monitor KPIs including DSO, DPO, invoice cycle time, and resolution timelines
- Partner cross-functionally to resolve upstream process gaps impacting financial operations
- Build, mentor, and lead a high-performing team within Shared Services
- Ensure strong internal controls, compliance, and SOP documentation
Ideal Background for the Sr. Manager Shared Services
- Bachelor’s degree in Accounting, Finance, or related field required
- 8–12+ years of finance/accounting experience with Shared Services exposure
- 4–6+ years of leadership experience managing AP/AR teams
- Strong expertise in end-to-end Accounts Payable and Accounts Receivable processes
- Hands-on experience with SAP (S/4HANA preferred) or similar ERP systems
- Proven success driving automation, process improvement, or transformation initiatives
- Experience with tools such as Ariba, Coupa, Tipalti, HighRadius, or Billtrust preferred
Sr. Manager Shared Services : $120,000 – $140,000
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